Can I ask for my child's data to be deleted?

You trusted us with your child's information — and yes, you stay in control of it.

In short

Yes. As your child's parent or guardian, you can ask us to delete your child's personal data at any time, and we will act on that request. Some records may be retained briefly where law or a genuine clinical-safety reason requires it, but we will always explain exactly what is kept, why, and for how long. You never lose your right to ask.

What this means in practice

Your child's developmental data — assessment details, session notes, progress records — belongs to your family's story, and you have a say over it. When you make a deletion request, here is how it works:

• Ask us directly. Speak to your centre or write to our privacy team; a verbal request at the centre is enough to begin.
• We confirm who you are. A quick check that you're the parent or legal guardian protects your child from anyone else accessing their records.
• We act, and we explain. We delete what we can and tell you plainly if any record must be kept — for example, a minimum clinical record some health regulations require us to retain for a set period.
• Withdrawing consent is always allowed. You can stop us using your child's data going forward, separately from deletion of past records.

Pinnacle holds developmental information under careful governance as a CDSCO Class B SaMD organisation — data is protected, access is controlled, and your choices are honoured.

The Pinnacle way

A clinical AbilityScore® and any diagnosis are formed only at a Pinnacle Blooms Network centre, under qualified clinician care — never from an app, an online form, or data we hold in storage. Your control over your child's information sits alongside that same standard of care across our 70+ centres, guided by what the AbilityScore® actually measures and how your family's therapy journey is supported.

Trusted sources

Guidance on children's data rights and consent under Indian data-protection norms; WHO and Rehabilitation Council of India principles on confidential handling of health and developmental records.

Next step — Have a question about your child's data, or ready to begin? Talk to a Pinnacle centre — we'll honour your request and your child's care.

This is general information, not a diagnosis — a clinical AbilityScore® and any diagnosis are formed only at a Pinnacle Blooms Network centre under qualified clinician care.