YOUR QUESTION. A CLEARER NEXT STEP.
Can I ask for my child's data to be deleted?
Yes — as your child's parent or guardian you can request deletion of their personal data at any time, and Pinnacle will act on it. Some records may be retained briefly where law or clinical-safety requires, but we always explain what is kept, why and for how long. You can also withdraw consent for future use at any point.
In this answer 4 sections
You trusted us with your child's information — and yes, you stay in control of it.
In short
Yes. As your child's parent or guardian, you can ask us to delete your child's personal data at any time, and we will act on that request. Some records may be retained briefly where law or a genuine clinical-safety reason requires it, but we will always explain exactly what is kept, why, and for how long. You never lose your right to ask.
What this means in practice
Your child's developmental data — assessment details, session notes, progress records — belongs to your family's story, and you have a say over it. When you make a deletion request, here is how it works:
- Ask us directly. Speak to your centre or write to our privacy team; a verbal request at the centre is enough to begin.
- We confirm who you are. A quick check that you're the parent or legal guardian protects your child from anyone else accessing their records.
- We act, and we explain. We delete what we can and tell you plainly if any record must be kept — for example, a minimum clinical record some health regulations require us to retain for a set period.
- Withdrawing consent is always allowed. You can stop us using your child's data going forward, separately from deletion of past records.
Pinnacle holds developmental information under careful governance as a CDSCO Class B SaMD organisation — data is protected, access is controlled, and your choices are honoured.
The Pinnacle way
AbilityScore® is part of Pinnacle’s developmental assessment. Diagnosis, where needed, requires an appropriately qualified healthcare professional — never from an app, an online form, or data we hold in storage. Your control over your child's information sits alongside that same standard of care across our 70+ centres, guided by what the AbilityScore® actually measures and how your family's therapy journey is supported.
Trusted sources
Guidance on children's data rights and consent under Indian data-protection norms; WHO and Rehabilitation Council of India principles on confidential handling of health and developmental records.
Next step — Have a question about your child's data, or ready to begin? Talk to a Pinnacle centre — we'll honour your request and your child's care.
This is general information, not a diagnosis — individual assessment and diagnosis require an appropriately qualified healthcare professional.
CONNECT THE ANSWER TO YOUR CHILD’S DAY
Something to notice. Something to discuss.
What to notice
Keep a note of the date you make any deletion or consent-withdrawal request, and ask for written confirmation of what was actioned.
In everyday life
You don't need a formal letter to begin — a verbal request at your centre is enough to start the process; our team will guide the rest.
Bring your observations and questions to your child’s professional. Choose activities that suit your child’s comfort, abilities and agreed plan.
Bring your questions to a first visitQuestions families ask
Who can request deletion of my child's data?
A parent or legal guardian can make the request. We carry out a quick identity check to confirm you are authorised — this protects your child's records from anyone who shouldn't access them.
Will everything be deleted immediately?
We delete what we can promptly. Occasionally a minimum clinical record must be kept for a set period where law or a genuine safety reason requires it — and we will always tell you exactly what is retained, why, and for how long.
Can I withdraw consent without deleting past records?
Yes. Withdrawing consent stops us using your child's data going forward, and you can do this separately from asking us to delete records we already hold.
How do I make the request?
Speak to your Pinnacle centre or write to our privacy team. A verbal request at the centre is enough to begin, and we'll guide you through the rest.
FOLLOW THE SOURCE
References behind this answer.
- Organisation website · further readingWHO — principles on confidential handling of health information
- Organisation website · further readingRehabilitation Council of India — standards of care and record confidentiality
References are supplied with this answer. An organisation homepage offers further reading; it does not establish an independent review of this page.
Content attribution: SETU Consortium · Pinnacle Blooms Network.
PEOPLE, TOPICS & DEVELOPMENT
See the connections.
Browse the wider question collections connected with this answer’s audience, developmental area and stage.
FROM UNDERSTANDING TO PURPOSEFUL SUPPORT
One question. Your child’s whole life.
Your child’s self-sufficient, mainstream-included life is the purpose from the beginning. At Pinnacle, that purpose shapes what we understand, the goals we choose, the people we bring together, everyday practice and review.
Connect this question with the right support.
Start with your child’s strengths, your observations and what you want everyday life to become.
Make the next conversation useful.
Bring the situations you notice at home or school. We’ll explain a suitable service, centre and first visit, including availability and fees, before you decide.
How PinnacleAI® connects the journeyExplore the seven stages
- 1Understand abilities
A starting picture of your child’s capabilities.
- 2Choose meaningful goals
Readiness and a plan shaped around the child.
- 3Bring the right support together
Suitable therapies and people for those goals.
- 4Carry practice into everyday life
Guidance for family, home and school.
- 5Track and correct
Use observations to adjust the plan.
- 6Reassess and review
Decide what to continue, change or do next.
- 7Grow independence and participation
The child’s life gives each step its purpose.
Explore the whole PinnacleAI® system → · Participation at school and in the community →
PINNACLE’S EVIDENCE, OPEN TO YOU
Look at the evidence behind our work.
Read our research, inspect the original regulatory documents and check what each institutional measure means.
General information supports a conversation with an appropriately qualified professional. Advice, goals and support depend on the individual child.