YOUR QUESTION. A CLEARER NEXT STEP.
How long is my child's information stored?
Your child's information is kept only as long as it supports their care and as long as Indian law requires, then securely deleted or anonymised — never sold. You can access or request deletion at any time, subject to legal retention windows. Pinnacle handles data to infrastructure-grade, CDSCO Class B SaMD standards.
In this answer 4 sections
You've trusted us with something precious — your child's developmental information — and you deserve to know exactly how long we keep it and why.
In short
Your child's information is stored only for as long as it serves your child's care and as long as the law requires — not indefinitely, and never for sale. While your family is engaged with us, records are retained to track progress and guide therapy; once they are no longer needed for care or legal record-keeping, they are securely deleted or anonymised. You can ask about, access, or request deletion of your child's data at any time.
How retention works
Think of it in three simple layers:
- Active care: While your child is enrolled and progressing through their journey, clinical records, assessments and session notes are kept so your therapy team can measure change and adjust the plan.
- Legal record-keeping: After active care ends, certain health records are retained for a defined period to meet Indian record-keeping and regulatory obligations — this is standard for any responsible healthcare provider.
- After that: Information is securely deleted or fully anonymised so it can no longer identify your child.
As a CDSCO-registered Class B Software as a Medical Device operating across 70+ centres, our data handling is built to infrastructure-grade standards. You retain rights over your child's information throughout — including the right to request a copy or ask us to delete it, subject to those legal retention windows.
The Pinnacle way
Developmental measurement supports care planning; diagnosis requires an appropriately qualified healthcare professional., under qualified clinician care — and the information that supports it is protected with the same seriousness as the care itself. To understand what we record and why, see how the AbilityScore is established, explore your child's therapy journey, or simply reach out through our centres with any privacy question — we will always answer plainly.
Trusted sources
WHO Nurturing Care Framework on safe, family-centred early-childhood services; standard Indian healthcare record-retention practice; Pinnacle Blooms Network privacy governance under CDSCO Class B SaMD registration.
Next step — Have a specific question about your child's records? Speak with a Pinnacle centre and we'll walk you through it.
This is general information, not a diagnosis — individual assessment and diagnosis require an appropriately qualified healthcare professional.
CONNECT THE ANSWER TO YOUR CHILD’S DAY
Something to notice. Something to discuss.
In everyday life
Keep your own simple folder of your child's reports and assessment dates at home — it makes requesting records or transferring care later much easier, and gives you a personal copy independent of any provider.
Bring your observations and questions to your child’s professional. Choose activities that suit your child’s comfort, abilities and agreed plan.
Bring your questions to a first visitQuestions families ask
Is my child's information ever sold or shared for marketing?
No. Your child's information is never sold. It is used to support your child's care, and any sharing happens only with your consent or where required by law — never for commercial marketing.
Can I ask to see or delete my child's records?
Yes. You can request a copy of your child's information or ask us to delete it at any time. Some records must be retained for a defined period to meet Indian healthcare record-keeping rules, and we'll explain clearly which apply.
What happens to the data after my child stops therapy?
Once active care ends, records are kept only for the legally required retention period, after which they are securely deleted or fully anonymised so they can no longer identify your child.
FOLLOW THE SOURCE
References behind this answer.
- Organisation website · further readingWHO Nurturing Care Framework — safe, family-centred early childhood services
- Organisation website · further readingWorld Health Organization — child health information standards
References are supplied with this answer. An organisation homepage offers further reading; it does not establish an independent review of this page.
Content attribution: SETU Consortium · Pinnacle Blooms Network.
PEOPLE, TOPICS & DEVELOPMENT
See the connections.
Browse the wider question collections connected with this answer’s audience, developmental area and stage.
FROM UNDERSTANDING TO PURPOSEFUL SUPPORT
One question. Your child’s whole life.
Your child’s self-sufficient, mainstream-included life is the purpose from the beginning. At Pinnacle, that purpose shapes what we understand, the goals we choose, the people we bring together, everyday practice and review.
Connect this question with the right support.
Start with your child’s strengths, your observations and what you want everyday life to become.
Make the next conversation useful.
Bring the situations you notice at home or school. We’ll explain a suitable service, centre and first visit, including availability and fees, before you decide.
How PinnacleAI® connects the journeyExplore the seven stages
- 1Understand abilities
A starting picture of your child’s capabilities.
- 2Choose meaningful goals
Readiness and a plan shaped around the child.
- 3Bring the right support together
Suitable therapies and people for those goals.
- 4Carry practice into everyday life
Guidance for family, home and school.
- 5Track and correct
Use observations to adjust the plan.
- 6Reassess and review
Decide what to continue, change or do next.
- 7Grow independence and participation
The child’s life gives each step its purpose.
Explore the whole PinnacleAI® system → · Participation at school and in the community →
PINNACLE’S EVIDENCE, OPEN TO YOU
Look at the evidence behind our work.
Read our research, inspect the original regulatory documents and check what each institutional measure means.
General information supports a conversation with an appropriately qualified professional. Advice, goals and support depend on the individual child.