Regulatory & Compliance
RCI and RPWD compliance requirements for therapy services
Therapy services in India must comply with the RCI Act, 1992 — requiring rehabilitation professionals to hold RCI-recognised qualifications and current Central Rehabilitation Register registration, work within scope and follow the professional code — and the RPWD Act, 2016, which mandates non-discrimination, accessibility, informed consent, confidentiality and grievance redressal. These professional and organisational duties are distinct from CDSCO medical-device regulation. A clinical AbilityScore® and any diagnosis are formed only at a Pinnacle Blooms Network centre under qualified clinician care.
Compliance is not a box to tick — it is how a child-development network earns the trust of every family who walks through its doors.
In short
Therapy services in India operate under two principal frameworks: the Rehabilitation Council of India (RCI) Act, 1992, which governs the qualification, registration and professional conduct of rehabilitation professionals; and the Rights of Persons with Disabilities (RPWD) Act, 2016, which mandates accessibility, non-discrimination, informed consent and dignified service delivery. In practice this means therapy must be delivered by RCI-registered, CRR-listed professionals, working within scope, with accessible premises, documented consent and confidentiality safeguards. These are organisational and professional obligations distinct from any medical-device regulation.The compliance requirements that apply
Under the RCI Act, 1992:- Registered professionals only — clinical psychologists, speech-language pathologists, audiologists, occupational therapists, special educators and other rehabilitation professionals must hold RCI-recognised qualifications and current registration on the Central Rehabilitation Register (CRR). Practising or representing oneself as a rehabilitation professional without registration is an offence.
- Recognised programmes and supervision — training, internships and assistant-level staff must align with RCI-approved curricula and supervised-practice norms.
- Scope and professional conduct — practitioners work within their registered category and adhere to RCI's code of professional ethics, including continuing rehabilitation education (CRE) expectations.
Under the RPWD Act, 2016:
- Non-discrimination and reasonable accommodation — services may not deny support on the basis of disability and must make reasonable adjustments.
- Accessibility — physical premises, communication and information must meet accessibility standards so families and children with disabilities can access services with dignity.
- Informed consent and legal capacity — consent processes must respect the person's will and preference, with appropriate support for decision-making.
- Confidentiality and data dignity — personal and health information must be protected, consistent with privacy obligations.
- Grievance redressal — accessible complaint and redressal mechanisms should be in place.
How this sits alongside other regulation
RCI and RPWD compliance is organisational and professional, separate from medical-device (SaMD) regulation. A clinician-administered assessment platform may additionally fall under CDSCO software-as-a-medical-device rules, while the therapists delivering care remain bound by RCI registration and RPWD service duties. A compliant network maps both layers and keeps registers, consents and accessibility audits current.The Pinnacle way
A clinical AbilityScore® and any diagnosis are formed only at a Pinnacle Blooms Network centre, under qualified clinician care — never from an app or online form, and always delivered by RCI-registered professionals operating within scope. Across [70+ centres](/) and 700+ therapists, our governance binds professional registration, accessible service design and documented consent into everyday practice. Learn how our speech therapy teams work within registered scope, and how the clinician-administered AbilityScore® is governed end to end.Trusted sources
Rehabilitation Council of India — RCI Act and Central Rehabilitation Register guidance; statutory framework of the Rights of Persons with Disabilities Act, 2016; professional standards for rehabilitation and speech-language services (ASHA reference framework). Paraphrased for guidance; consult the primary statutes for binding text.Next step — Building or auditing a compliant therapy service? [Contact the Pinnacle governance team](/) to review your RCI and RPWD readiness.
This is general information, not a diagnosis — a clinical AbilityScore® and any diagnosis are formed only at a Pinnacle Blooms Network centre under qualified clinician care.
What to watch
Verify that every rehabilitation professional holds current RCI registration on the Central Rehabilitation Register, works within their registered category, and that premises, consent processes and grievance mechanisms meet RPWD accessibility and dignity standards.
Try this at home
Keep a living register: professional CRR numbers, renewal dates, signed informed-consent records and an accessibility audit — reviewed at fixed intervals so compliance never lapses unnoticed.
Trusted sources
Developed by SETU Consortium · Pinnacle Blooms Network · Last reviewed 2026-06-10 · reviewed every 365 days
This is general information, not a diagnosis. A clinical AbilityScore® and any diagnosis are formed only at a Pinnacle Blooms Network centre, under qualified clinician care.
Frequently asked
Do therapists need RCI registration to deliver therapy?
Yes. Under the RCI Act, 1992, rehabilitation professionals — including clinical psychologists, speech-language pathologists, audiologists, occupational therapists and special educators — must hold RCI-recognised qualifications and current registration on the Central Rehabilitation Register, and practise within their registered category.
What does the RPWD Act require of a therapy service?
The RPWD Act, 2016 requires non-discrimination, reasonable accommodation, accessible premises and communication, informed consent that respects the person's will and preference, confidentiality of personal data, and accessible grievance-redressal mechanisms.
Is RCI/RPWD compliance the same as CDSCO medical-device regulation?
No. RCI and RPWD compliance is professional and organisational — covering who may practise and how services are delivered. CDSCO software-as-a-medical-device rules are a separate layer that may apply to clinician-administered assessment platforms. A compliant network addresses both.