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Inv Metrics
Explore explanations, everyday questions and next steps connected with inv metrics.
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Therapy & support
AnswerWhich metrics matter most for a therapy services business?
The metrics that matter most for a therapy services business fall into three tiers: clinical-outcome metrics (goal attainment, progress velocity, re-assessment completion), operational throughput (therapist utilisation, session adherence, talent and family retention), and financial sustainability (contribution margin per centre, CAC vs LTV, capacity ramp to break-even). AbilityScore® is part of Pinnacle’s developmental assessment. Diagnosis, where needed, requires an appropriately qualified healthcare professional.
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